And on the afternoon of June 27, 2017, confused Maersk staffers began to gather at that help desk in twos and threes, almost all of them carrying laptops. That gift shop also houses a technology help center, a single desk manned by IT troubleshooters next to the shop’s cashier. In the building’s basement, employees can browse a corporate gift shop, stocked with Maersk-branded bags and ties, and even a rare Lego model of the company’s gargantuan Triple-E container ship, a vessel roughly as large as the Empire State Building laid on its side, capable of carrying another Empire State Building–sized load of cargo stacked on top of it.
A ship’s mast carrying the Danish flag is planted by the building’s northeastern corner, and six stories of blue-tinted windows look out over the water, facing a dock where the Danish royal family parks its yacht. Møller-Maersk sits beside the breezy, cobblestoned esplanade of Copenhagen’s harbor.
It was a perfect sunny summer afternoon in Copenhagen when the world’s largest shipping conglomerate began to lose its mind.